Terms Of Service
We believe in clear, transparent service. These terms explain how Xerodirt works and what you can expect from us.
1. Acceptance of Terms
By using Xerodirt’s website, mobile application, or booking our cleaning services, you agree to comply with these Terms of Service.
2. Services Offered
Xerodirt provides professional home and washroom cleaning services in Pune and nearby areas. Service availability may vary based on location, scheduling, and operational capacity.
3. Bookings & Appointments
Customers are responsible for providing accurate booking details, including address, contact information, and preferred service time. Xerodirt reserves the right to reschedule or cancel appointments due to operational or unforeseen circumstances.
4. Pricing & Payments
Service pricing is displayed at the time of booking and may vary depending on the selected service, property condition, or additional requirements. Payments must be completed through approved payment methods provided by Xerodirt.
5. Cancellation & Rescheduling
Customers may request cancellation or rescheduling before the scheduled service time. Refund eligibility and cancellation terms may vary depending on the timing and nature of the booking.
6. Customer Responsibilities
Customers must ensure reasonable access to the service location and provide a safe working environment for Xerodirt staff. Any fragile, valuable, or sensitive items should be secured before service begins.
7. Limitation of Liability
Xerodirt is not responsible for delays, interruptions, or damages caused by factors beyond our reasonable control. While we strive to provide high-quality service, outcomes may vary depending on the condition of the property or surfaces being cleaned.
8. Privacy & Data Usage
By using our services, you acknowledge that your information may be collected and processed in accordance with our Privacy Policy.
9. Changes to Terms
Xerodirt may update these Terms of Service at any time without prior notice. Continued use of our services after changes indicates your acceptance of the updated terms.
10. Contact Us
If you have any questions regarding these Terms of Service, please contact us at:
xerodirt06@gmail.com